Cookie policy
We are committed to protecting your privacy. This policy explains what is stored on your device when you use this site, and why.
What cookies are
Cookies are small text files that websites place on your device. They are commonly used to remember who you are between pages, to keep you signed in, or to count and track visitors.
What this site uses
One thing is stored on your device, and only because a feature you use would not work otherwise: your accessibility settings, if you change the text size or the contrast, so that the site looks the same on your next visit. It does not identify you, it is not shared with anyone, and it stays on your device.
You can clear it at any time by clearing site data for this site in your browser. The only effect is that the text size and contrast return to their defaults.
Other services
Our typefaces are served from this website, not from Google Fonts, so no address of yours is disclosed to a third party when a page loads. No cookie is set.
Some pages link out to other organisations, including our managing agent and the Housing Ombudsman. Once you follow a link, that organisation’s own cookie and privacy policies apply, not ours.
Controlling cookies yourself
You can block or delete cookies for any site through your browser settings. Doing so for this site will not stop it working.
Changes to this policy
If we ever add analytics, an embedded video player or any other service that sets non-essential cookies, we will ask for your consent before it runs, and this page will be updated to say what it does.